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NSLSC (National Student Loan Service Centre)/OSAP Repayment Information

What's New on the NSLSC Website

The NSLSC website has updated information about repayment and explains some key concepts when it comes time to start repaying your student loans. 

Topics covered on the website include:

  • The non-repayment period or the first 6 months after you leave school.
  • Understanding what happens during Repayment.
  • Your interest rate options.
  • Customizing your repayment term.
  • Maintaining your student loan in good standing.
  • Repayment Assistance.
  • Avoiding repayment difficulties

We encourage you to contact the National Student Loan Service Centre to discuss your repayment options after you stop attending school full-time and take a moment to review this short 2 minute video.

 

Sigh-up for access to your Student Loan Account held by the National Student Loan Service Centre - manage your loans and your repayment status.

Here are the links to some very helpful, up-to-date information that is available through the government websites on student loan repayment. If you have any questions regarding your particular situation, please feel free to contact our office at (519) 253-3000, ext. 3300 to arrange for an appointment to discuss your repayment obligations.

Are you interested in an opportunity to travel, to share your language and culture with others and most importantly, a chance to grow and discover other parts of Canada?

Check out the following websites for additional information:

Services Available:

You may reach our office at: (519) 253-3000 Ext. 3300

Regular SAFA Service Hours 

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday    9:00AM - 12:00PM; 2:00PM - 4:00PM
 Thursday  9:00AM - 12:00PM; 2:00PM - 4:00PM
 Friday   1:00PM - 4:00PM

 

Please refer to ask.uwindsor.ca as there may be a knowledge base article that may answer your question.

In order to better assist you, please always include your UWindsor Student Number in your communications.

Students should complete their UWinAward Student Application/Profile via UWinsite Student > Student Homepage > Award Profile to be matched with eligible funding opportunities.

Additional Information for Domestic Students who are experiencing financial hardship.

Additional Information for International Students who are experiencing financial hardship.

If you require additional assistance you may contact our office by email at award1@uwindsor.ca.

 

 

Documents may be faxed, sent as an attachment via email at award1@uwindsor.ca, or placed in our drop-box located in the lobby of CHT or mailed to:

Student Awards & Financial Aid
University of Windsor
401 Sunset Ave. CHT Room 102
Windsor, ON N9B 3P4

Fax: (519) 973-7087

Please refer to https://ask.uwindsor.ca/ as there may be a knowledge base article that may answer your question.

 

Student Awards & Financial Aid Office

University of Windsor
Chrysler Hall Tower, 1st Floor
401 Sunset Avenue
Windsor, ON, Canada, N9B 3P4

* Due to construction, the entrance to our lobby/waiting area can be accessed from the south entrance of Chrysler Hall Tower

We are available for in-person service during the following hours:

Regular SAFA Service Hours

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday   9:00AM - 4:00PM
 Thursday  9:00AM - 4:00PM
 Friday   1:00PM - 4:00PM

 

To enter our in-person service queue with the Student Awards or the Financial Aid office, please scan this QR Code or click if using a mobile device:

If you feel that you need to talk to someone about your situation, please take the following steps:

1) Try asking your question using https://ask.uwindsor.ca.  We have many knowledge base articles that might be able to assist you with your question.

2) Log on to https://ask.uwindsor.ca to submit a service request and a Student Awards or Financial Aid Representative will respond to your inquiry as soon as possible.

3) Call our office during our phone service hours.  A Student Award or Financial Aid Representative may be able to resolve your issue over the phone.

4) If options 1) through 3) do not resolve your issue,  we will schedule you a virtual Teams meeting/appointment with a Student Awards or Financial Aid Specialist for a time that is mutually convenient.

 

UWinAward Profile/Application Support

Here is the schedule for our virtual drop-in sessions available for students who require assistance with their UWinAward Profile/Application for bursary and scholarship applications.

Important Notes:

  • We will attempt to return messages and service requests within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.