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Ontario Student Assistance Program

The Student Awards & Financial Aid Office works with the Ministry of Advanced Education & Skills Development in administering the Ontario Student Assistance Program (OSAP) for students attending the University of Windsor.

If you have any questions or concerns regarding your OSAP funding, please direct your inquiry to our office. We encourage you, however, to investigate the information contained on our website as well as the OSAP website first, before you contact us.

Please note that only general questions regarding OSAP policy and procedures can be answered via email. Due to privacy and verification issues, any adjustments that you wish to make to your existing OSAP applications must be made in writing to the Student Awards Office. Be sure that all correspondence is signed and dated and has your University of Windsor student identification number clearly indicated. Information regarding your OSAP assessment cannot be given via email.

Information relating to your OSAP assessment is available 24/7 via the OSAP website.

If you will be visiting our office, please be sure to bring with you at all times, your Social Insurance Card and government-issued photo identification.

Application Deadline Information

2024-2025 Deadlines

Full-Time Students

Part-Time Students

Services Available:

You may reach our office at: (519) 253-3000 Ext. 3300

Regular SAFA Service Hours 

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday    9:00AM - 12:00PM; 2:00PM - 4:00PM
 Thursday  9:00AM - 12:00PM; 2:00PM - 4:00PM
 Friday   1:00PM - 4:00PM

 

Please refer to ask.uwindsor.ca as there may be a knowledge base article that may answer your question.

In order to better assist you, please always include your UWindsor Student Number in your communications.

Students should complete their UWinAward Student Application/Profile via UWinsite Student > Student Homepage > Award Profile to be matched with eligible funding opportunities.

Additional Information for Domestic Students who are experiencing financial hardship.

Additional Information for International Students who are experiencing financial hardship.

If you require additional assistance you may contact our office by email at award1@uwindsor.ca.

 

 

Documents may be faxed, sent as an attachment via email at award1@uwindsor.ca, or placed in our drop-box located in the lobby of CHT or mailed to:

Student Awards & Financial Aid
University of Windsor
401 Sunset Ave. CHT Room 102
Windsor, ON N9B 3P4

Fax: (519) 973-7087

Please refer to https://ask.uwindsor.ca/ as there may be a knowledge base article that may answer your question.

 

Student Awards & Financial Aid Office

University of Windsor
Chrysler Hall Tower, 1st Floor
401 Sunset Avenue
Windsor, ON, Canada, N9B 3P4

* Due to construction, the entrance to our lobby/waiting area can be accessed from the south entrance of Chrysler Hall Tower

We are available for in-person service during the following hours:

Regular SAFA Service Hours

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday   9:00AM - 4:00PM
 Thursday  9:00AM - 4:00PM
 Friday   1:00PM - 4:00PM

 

To enter our in-person service queue with the Student Awards or the Financial Aid office, please scan this QR Code or click if using a mobile device:

If you feel that you need to talk to someone about your situation, please take the following steps:

1) Try asking your question using https://ask.uwindsor.ca.  We have many knowledge base articles that might be able to assist you with your question.

2) Log on to https://ask.uwindsor.ca to submit a service request and a Student Awards or Financial Aid Representative will respond to your inquiry as soon as possible.

3) Call our office during our phone service hours.  A Student Award or Financial Aid Representative may be able to resolve your issue over the phone.

4) If options 1) through 3) do not resolve your issue,  we will schedule you a virtual Teams meeting/appointment with a Student Awards or Financial Aid Specialist for a time that is mutually convenient.

 

UWinAward Profile/Application Support

Here is the schedule for our virtual drop-in sessions available for students who require assistance with their UWinAward Profile/Application for bursary and scholarship applications.

Important Notes:

  • We will attempt to return messages and service requests within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.