IT Services will be performing network maintenance Friday January 18, 2019 from 5:30-7:30am. During this time, Blackboard will be unavailable and access to Internet may be interrupted. Other services may also be affected, such as GoPrint, vending machines and laundry.
If you continue to experience network problems after 8:00am, please contact the IT Service Desk at ext. 4440.
Information Technology Services staff will extend support into the upcoming holiday break, continuing to monitor enterprise systems remotely through the entire break and adding part-time shifts to address any priority concerns.
Dec. 27, 28, and 31, select staff from Operations and the Service Desk will attend to physically monitor systems and resolve any priority items. Full service will resume on Jan. 2.
“With so many new systems coming online recently, IT Services felt it was necessary to provided additional support to faculty and staff who may need to work with the system during the holiday break,” says assistant director Marcin Pulcer.
He reminds clients that the best way to receive service during the break is to log a service request or problem on www.uwindsor.ca/itshelp.
Information Technology Services staff will be extending support into the upcoming holiday break.
If you experience any issues during the break, please log a service request at uwindsor.ca/itshelp.
December 24 – January 1
Remote monitoring of all systems
December 27
Part-time hours: Operations and Service Desk
December 28
Part-time hours: Service Desk
December 31
Part-time hours: Operations
A wave of fraudulent email messages have been arriving in campus mailboxes recently, warns Information Technology Services.
These fraudulent messages are phishing attempts and have been made to appear to originate from University executives, deans and department heads, but are actually from off-campus individuals requesting gift card codes or other financial transactions.
In the event that you receive an email from a colleague or administrator asking for gift cards, combinations, keys, or other suspicious information, IT Services recommends you immediately:
Given the increased frequency of these phishing attempts, it is important for campus users to maintain continued cyber awareness and vigilance to ensure protection of University assets. IT Services encourages you to watch this video on how to avoid taking the bait.
Direct any questions or concerns regarding these phishing e-mails to the IT Service Desk at 519-253-3000, ext 4440.
A free class Tuesday, Dec. 11, will help staff and faculty responsible for maintaining UWindsor websites learn the basics of the Drupal content management system.
Website Basic Training will focus on teaching site editors how to create pages and events, upload graphics and use menus and blocks, says instructor Rob Aitkens, web development team lead in Information Technology Services.
The class is required for all employees responsible for maintaining UWindsor websites and is valuable for those with little previous experience with the system, for those upgrading their sites from version 6 to 7, or as a refresher. It will run 1:30 to 4 p.m. in the University Computer Centre’s lower-level classroom. Registration is required through this online form.
