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Session to train staff and faculty in web content management system
Sep 5th, 2019
laptop displaying Drupal screens

A free class in Website Basic Training for UWindsor faculty and staff on Tuesday, Sept. 19, is the first of the fall semester, advises instructor Rob Aitkens.

Web development team lead in Information Technology Services, he will teach the basics of the Drupal content management system: University and legislative guidelines for posting content, as well as how to create pages and events, upload graphics, and use menus and blocks.

The training is required for all employees responsible for maintaining UWindsor websites and is valuable for those with little previous experience with the system, for those upgrading their sites from version 6 to 7, or as a refresher. It will run 1:30 to 4 p.m. in the University Computer Centre classroom. Registration is required through this online form.

Computers ready for new semester in general-purpose classrooms
Sep 3rd, 2019
cartoon of person sitting at computer

Information Technology Services is upgrading more than 70 computers in general-purpose classrooms across campus for the start of Fall 2019 classes.

Windows 10 and the latest version of Microsoft Office 365 are being installed on all machines. Going forward, updates will be completed automatically ensuring these classroom computers match university computer standards.

“With these upgrades, general-purpose classroom computers will be faster than before,” says Stephen Karamatos, manager of technology and innovation for IT Services. “They will also provide access to your OneDrive files from within Office applications such as PowerPoint. So, you don’t need to remember to bring a USB with your presentation on it anymore.”

Faculty, staff, and students will be able to sign in to these computers with their uwinid@uwindsor.ca email address and UWin Account password. Off-campus users may log in as guests to use the system without a password. Instructions for logging in and out will be located by each computer.

For more information about general-purpose classroom computers, including storage, a list of the installed software, and what to expect when you log in, read this article.

These upgrades are part of the Y2K20 Project being undertaken by Information Technology Services and departmental IT staff. The process of upgrading other (non-general purpose) classroom computers on campus is also underway. Classrooms in education and law were upgraded during the summer. Work will continue into Winter 2020 on the remaining classroom computers.

Audio-Visual Counter relocates to computer centre
Sep 3rd, 2019
projector in the dark

The Audio-Visual Counter is now centrally located at the IT Service Desk on the lower level of the University Computer Centre. This move allows staff of Information Technology Services to address all campus computing and AV needs from one site.

Members of the Classroom Technology Support Team looks forward to continuing to serve audio-visual needs from their new location. Visit them to pick up and drop off audio-visual equipment.

Audio-visual equipment can still be booked by submitting an online service request. It is recommended that equipment be booked five working days in advance.

Available equipment for rooms without integrated media systems includes:

  • video and data projectors
  • overhead projectors
  • document cameras
  • small public-address units
  • extension cords
  • projection screens
  • equipment stands
  • laptop computers for classroom use
  • microphones

Faculty, staff, and students may book audio-visual equipment for classroom use without charge. Equipment may be booked for non-academic use within the University at a reduced rental rate.

—Ericka Greenham

PCs ready for new semester in general-purpose classrooms
Aug 28th, 2019

More than 70 computers in general-purpose classrooms across campus are being upgraded for the start of Fall 2019 classes.

Windows 10 and the latest version of Microsoft Office 365 are being installed on all machines. Going forward, updates will be completed automatically ensuring these classroom computers match university computer standards.

“With these upgrades, general-purpose classroom computers will be faster than before,” says Stephen Karamatos, Manager, Technology and Innovation, Information Technology Services. “They will also provide access to your OneDrive files from within Office applications such as PowerPoint. So, you don’t need to remember to bring a USB with your presentation on it anymore.”

Faculty, staff and students will be able to sign in to these computers with their uwinid@uwindsor.ca email address and UWin Account password. Off campus users will be able to log in as a guest and use the system without a password. Instructions for logging in to general-purpose classroom computers and, just as importantly, logging out of them will be placed by each computer. 

For more information about general-purpose classroom computers, including storage, a list of the installed software, and what to expect when you log in, please read this article.

These upgrades are part of the Y2K20 Project being undertaken by Information Technology Services and departmental IT staff. The process of upgrading other (non-general purpose) classroom computers on campus is also underway. Classrooms in Education and Law were upgraded during the summer. Work will continue into Winter 2020 on the remaining classroom computers. 

 

Network services offline on morning of July 27 - Successfully completed by 9AM
Jul 25th, 2019

UPDATE: The Network Maintenance was successfully completed this morning prior to 9am.  Please contact the IT Service desk at extension 4440 or at http://www.uwindsor.ca/itshelp if you have any network issues.

 

Network changes will make Internet services unavailable to and from the University on Saturday, July 27, starting at 7 a.m. and lasting perhaps a few hours, advises Information Technology Services.

Outages will encompass all network services — websites and email, UWinsite, Blackboard.

Both wired and wireless networks will be affected across the entire campus, including downtown sites. In addition, the downtown campus will lose network connectivity to the main campus during this time. Telephone calls to these buildings will not be available, but there will be a limited ability to call out.

The Research Data Centre in the Leddy Library will temporarily disconnect from its ORION connection until restored during the maintenance window.

IT Services anticipates that connectivity will be restored well before the end of the maintenance window at noon.