All Stories | Information Technology Services

IT Services to perform daily maintenance during semester break

Apr 26th, 2018

Maintenance of Information Technology systems will result in outages to some services in the early-morning hours from April 27 to May 4. IT Services selected this period as a time of reduced student activity to minimize the impact of service outages.

IT Services will use daily service windows, 6 to 8 a.m., to perform maintenance and make required system configuration changes. The maintenance activities and affected systems will be announced via the IT Services HotNews feed — and, if needed, targeted email messages to affected parties.

All services will be fully available each day by 8 a.m. unless specifically noted; however, some users may need to reboot their workstations if they have any persistent connections to services such as Novell.

Here is a list of currently planned maintenance activities, along with the buildings and users affected:

April 27, wireless security upgrades, Welcome Centre
April 30, network upgrades, Medical Education Building
April 30, wireless network upgrades, Welcome Centre
May 1, network upgrades, Chrysler Hall
May 1 (until noon), Blackboard upgrades, cross-campus
May 2 (all day), Raiser’s Edge upgrades, various
May 2 and 3, network upgrades, Essex Hall
May 3, network upgrades, cross-campus
May 4, network upgrades, Leddy Library
May 4, campus firewall security upgrades, cross-campus

Anyone who has a special event scheduled during this break requiring the affected services to be operational before 8 a.m. must contact the ServiceDesk at 519-253-3000, ext. 4440, so that IT Services can conduct maintenance activity around the event.

Taking U Forward theme of Campus Technology Day 2018

Apr 6th, 2018

UWindsor’s 11th Campus Technology Day — Thursday, June 7, in the CAW Student Centre — will be themed “Taking U Forward.”

Campus Technology Day is an interactive conference that brings together faculty, staff, and students to exchange ideas about the ways technology impacts and enhances learning, teaching, research, and community.

“Technology can make many aspects of our university more effective,” says Marcin Pulcer, assistant director for client services in Information Technology Services and chair of the Campus Technology Day 2018 organizing committee. “Campus Technology Day is an opportunity for faculty, staff, and student to share how they are using technology in innovative ways with the broader campus community.”

Organizers are now accepting proposals for Campus Technology Day 2018 presentations. They can be submitted online at https://uwindsor.ca1.qualtrics.com/jfe/form/SV_2lSWxyT9qyBOZOl.

Change coming to login page for UWin Gmail on February 22

Feb 20th, 2018

On Thursday, February 22, the UWin Gmail system used by all students at the University of Windsor will switch to a different authentication service to recognize and verify a user’s identity.

All users of the UWin Gmail system are required to provide their UWin ID and password on the login page before they can access the system. The credentials provided are then compared to those stored in the central directory.

The biggest impact on users will be a change to the appearance of the login page. The current login page looks like this:

The new login page will look like this:

new login page

The change will take place around 7:30 a.m. Any issues related to this change should be reported to the Service Desk by opening a ticket at uwindsor.ca/help or calling 519-253-3000, ext. 4440.

Open house to celebrate retirements of Nancy and Peter Steeves

Feb 15th, 2018

Friends and colleagues of UWindsor staff members Nancy and Peter Steeves will gather to offer congratulations on their retirements at an open house reception Friday, February 16.

Nancy Steeves is an admissions and recruitment specialist in the faculty of Graduate Studies and Office of Quality Assurance. Peter Steeves is a computing consultant in the Department of Information Technology Services. The two will retire at the end of the month.

Friday’s reception will run 1:30 to 3:30 p.m. in room 4108, Leddy Library.

Skills training tutorials to kick-start careers

Feb 6th, 2018

woman working on laptop computer

UWindsor students now have the same free, unlimited access as faculty and staff to more than 6,000 video tutorials related to business, technology, and creative skills through Lynda.com.

As part of the Government of Ontario’s Career KickStart strategy, eCampusOntario has secured access to this self-service training site for students at publicly-funded colleges and universities in the province.

With access to Lynda.com, UWindsor students, faculty, and staff can all leverage resources from this system in a number of different ways:

Students can increase career-readiness by undertaking a wide range of business and technology courses.
Faculty can incorporate available resources into their curricula, assign video tutorials, and utilize training materials to enhance course work.
Staff can look to advance their careers through courses to build on existing skills or develop new ones.

Lynda.com can be accessed at any time and from multiple devices by visiting www.uwindsor.ca/lynda and logging in with a UwinID and password.

Further information regarding UWindsor access to Lynda.com is available on the website of IT Services.