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FUTURE STUDENTS ask.UWindsor SUPPORT UWINDSOR

Staff

 We are here to help!

General inquiries and requests for appointments should be directed to 519-253-3000 ext. 3300 or submit a service request via ask.uwindsor.ca.

Key contact for inquiries (in-person/phone/email) and administrative support related to the Ontario Student Assistance Program (OSAP)

- Part-time OSAP Program
- Out of Province Student Assistance
- General Inquiries

  • Suong Mancini - Financial Aid Assistant (Assisting students with last names starting with A - F)
  • Mindee Minos - Financial Aid Assistant (Assisting students with last names starting with G - N)
  • Ghena Aoun - Financial Aid Assistant (Assisting students with last names starting with O - Z)

Scholarship/Bursary Reporting/Updates to OSAP/General Inquiries

  • Vacant - Financial Aid Clerk
  • Kathy Bedard (Assisting students with last names starting with A - F)
  • Sandra Stein (Assisting students with last names starting with G - N)
  • Maria Warner (Assisting students with last names starting with O - Z)

- Bursary for Students with Disabilities administration
- Financial Hardship Reviews
- General need-based assistance allocations
- OSAP administration/appeals

Mary Beth Scott

  • Administration of the Ontario Student Assistance Program.
  • Appeals related to OSAP restrictions and OSAP eligibility.

Laura Pepper

  • Key contact for general inquiries (in-person/phone/email)
  • Prospective and Current Student Outreach
  • Award Profile Application assistance

Lisa Baxter 

  • Administration of Undergraduate Scholarships and Bursaries
  • Coordination of Departmental Scholarships and Donor Outreach.

Kelly Dagenais 

  • Supports our In-course and Entrance award cycle
  • International Student Support and Trust Account Management.

Gillian Baxter

  • Administration of the Undergraduate Scholarship and Awards Program.
  • Administration of the U.S. Department of Education's Federal Student Aid Program.

Jacqueline Brathwaite

  • Office management, government student aid administration.
  • External/community/campus liaison.

Marian Doll - ext. 3300

  • Management, organization and development of staff and programs delivered by Student Awards & Financial Aid
  • External/community/campus liaison.

 

Services Available:

You may reach our office at: (519) 253-3000 Ext. 3300

Regular SAFA Service Hours 

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday    9:00AM - 12:00PM; 2:00PM - 4:00PM
 Thursday  9:00AM - 12:00PM; 2:00PM - 4:00PM
 Friday   1:00PM - 4:00PM

 

Please refer to ask.uwindsor.ca as there may be a knowledge base article that may answer your question.

In order to better assist you, please always include your UWindsor Student Number in your communications.

Students should complete their UWinAward Student Application/Profile via UWinsite Student > Student Homepage > Award Profile to be matched with eligible funding opportunities.

Additional Information for Domestic Students who are experiencing financial hardship.

Additional Information for International Students who are experiencing financial hardship.

If you require additional assistance you may contact our office by email at award1@uwindsor.ca.

Questions regarding OSAP Micro-Credential applications and supporting documentation can be directed to OSAPMC@uwindsor.ca.

Documents may be faxed, sent as an attachment via email at award1@uwindsor.ca, or placed in our drop-box located in the lobby of CHT or mailed to:

Student Awards & Financial Aid
University of Windsor
401 Sunset Ave. CHT Room 102
Windsor, ON N9B 3P4

Fax: (519) 973-7087

Please refer to https://ask.uwindsor.ca/ as there may be a knowledge base article that may answer your question.

 

Student Awards & Financial Aid Office

University of Windsor
Chrysler Hall Tower, 1st Floor
401 Sunset Avenue
Windsor, ON, Canada, N9B 3P4

* Due to construction, the entrance to our lobby/waiting area can be accessed from the south entrance of Chrysler Hall Tower

We are available for in-person service during the following hours:

Regular SAFA Service Hours

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday   9:00AM - 4:00PM
 Thursday  9:00AM - 4:00PM
 Friday   1:00PM - 4:00PM

 

To enter our in-person service queue with the Student Awards or the Financial Aid office, please scan this QR Code or click if using a mobile device:

If you feel that you need to talk to someone about your situation, please take the following steps:

1) Try asking your question using https://ask.uwindsor.ca.  We have many knowledge base articles that might be able to assist you with your question.

2) Log on to https://ask.uwindsor.ca to submit a service request and a Student Awards or Financial Aid Representative will respond to your inquiry as soon as possible.

3) Call our office during our phone service hours.  A Student Award or Financial Aid Representative may be able to resolve your issue over the phone.

4) If options 1) through 3) do not resolve your issue,  we will schedule you a virtual Teams meeting/appointment with a Student Awards or Financial Aid Specialist for a time that is mutually convenient.

 

UWinAward Profile/Application Support

Here is the schedule for our virtual drop-in sessions available for students who require assistance with their UWinAward Profile/Application for bursary and scholarship applications.

Important Notes:

  • We will attempt to return messages and service requests within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.