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University internet inaccessible early Wednesday and Thursday
Feb 18th, 2022
hand pulling ethernet connection

The University of Windsor’s internet will be inaccessible on two occasions next week:

  • Wednesday, Feb. 23, from 12 to 3 a.m., and
  • Thursday, Feb. 24, from 6 to 8 a.m.

The outage on Wednesday is due to ongoing network improvements by the service provider, Connecting Windsor-Essex (CWE). On Thursday, Information Technology Services will conduct maintenance for the buildings listed below and may impact connectivity to the overall University network from off-campus.

Affected buildings on Thursday:

  • School of Creative Arts - Armouries
  • Alan Wildeman Centre for Creative Arts
  • Windsor Hall
  • Psychological Services and Research Centre
  • the Institute for Diagnostic Imaging Research

Users may have to restart or log in again on various platforms when service resumes.

If you have difficulties accessing the internet on campus or the University network after the disruptions, contact the IT Service Desk by calling 519-253-3000, ext. 4440. The IT Service Desk opens at 8:30 a.m. on Wednesday and Thursday.

System update addresses threat to iPhone, iPad, or Mac
Feb 17th, 2022
Apple laptop computer

A patch to Apple operating systems addresses a dangerous vulnerability to the security of iPads,  iPhones, and Macintosh computers. Information Technology Services urges users to install iOS 15.3.1 and iPadOS 15.3.1 updates.

The vulnerability, CVE-2022-22620, affects all web browsers or apps that use web browsing in the background on Apple devices. It allows the device to be infected with malware simply by browsing a web page or having a malicious advertisement displayed.

“This is an extremely dangerous vulnerability because it can be triggered by clicking a link or viewing an advertisement created for the sole purpose of activating the virus,” says Kevin Macnaughton, team leader – security, Information Technology Services. “What amplifies the risk is that many mobile device apps have in-app web browsers. For example, Twitter or Facebook apps have this functionality. That means attackers can send a request that infects the device while you are using a popular app.”

What should you do to avoid the CVE-2022-22620 vulnerability?

  • Apply operating system patches for your devices immediately. If your device is no longer supported, consider using a different device until you can upgrade or replace your device.
  • Never click unknown links or links that you do not need to.

To learn more about cybersecurity, visit uwindsor.ca/cybersecurity.

If you have a question about your cybersecurity, contact the IT Service Desk via live chat found in the bottom right corner of uwindsor.ca/itservices or www.uwindsor.ca/itshelp, or phone 519-253-3000, ext. 4440.

University to discontinue Google Services on April 30
Feb 17th, 2022
cartoon trucks transferring material from Google Drive to One Drive

Campus community members will be required to migrate or download any remaining files, documents, or data they may still want from the UWindsor-hosted Google Drive by April 30.

“The move to Microsoft 365 for our students and alumni came in 2020. Since then, some students, and alumni, as well as faculty and staff have continued to use Google Drive as a place to save documents or share files.” says Mike Fisher, manager of web services and systems support, IT Services. “We want to ensure people have a final chance to move their files by the deadline.”

UWindsor students should review their Google accounts and save files elsewhere if they have:

  • received an email listing failed files after the 2020 migration process;
  • used Google products like Sheets or Docs, which save to Google Drive, after the migration process; or
  • continued to use their Google account for storage after the migration process.

A few faculty and staff had also activated UWin Gmail accounts for collaboration purposes. These employee accounts were not part of the May 2020 migration. Any files saved only on Google Drive that faculty or staff wish to keep need to be transferred to OneDrive or downloaded prior to the deadline.

Knowledge base articles are available to aid faculty, staff, and students who would like to migrate their outstanding Google files to their OneDrive, which has one terabyte of storage. Alternatively, information on how to download files to a computer is also available.

Alumni who still have files on the UWindsor hosted Google Drive they want to transfer can download them to their computers for storage in their preferred location.

University internet inaccessible early Wednesday
Feb 1st, 2022
ethernet cable being unplugged

The University of Windsor’s internet will be inaccessible Wednesday, Feb. 2, from 12 to 3 a.m. due to ongoing network improvements by service provider, Connecting Windsor-Essex.

In addition to the internet access on campus being disrupted, all UWindsor systems will be off-line during the same period, including:

  • UWinsite Student
  • Blackboard
  • MyUWinfo

Users may have to restart or log in again on various platforms when internet service resumes.

If you have difficulties accessing the internet on campus after the outage, contact the IT Service Desk by calling 519-253-3000, ext. 4440. The IT Service Desk opens at 8:30 a.m. on Wednesday.

Virtual gathering to celebrate Employee Recognition Award recipients
Jan 27th, 2022
trophies

Recipients of the Employee Recognition Awards demonstrate how leadership, collaboration, creativity, and perseverance can result in new and innovative solutions to address unprecedented challenges and build a strong community, Human Resources said in announcing the honourees.

The awards recognize and celebrate the outstanding contributions of individuals and teams to advancing the University’s mission.

Excellence in Leadership Award

  • Daniel Heath, faculty, Department of Integrative Biology and Great Lakes Institute for Environmental Research
  • Dave Johnston, head, Leddy Library Access Services Department
  • Fall Return Leads: Jennie Atkins, executive director of Continuing Education; Jess Dixon, head of the Department of Kinesiology; Chris Houser, dean of the Faculty of Science

Excellence in Health and Safety Award

  • Shaun Dunford, third class maintenance engineer in the Energy Conversion Centre
  • COVID-19 Screening Platform Team, view the list of team members

Impact Award

  • Sherri Lynn Menard, manager of environmental health and safety, Human Resources
  • Trevor Pittman, concert producer/operations manager, School of Creative Arts

Service Excellence Award (Individual)

  • Christopher Ribble, application developer, Information Technology Services
  • Graham Fawcett, application developer and consultant, Information Technology Services

Service Excellence Award (the First Five Years of Employment)

  • Rachelle Prince, communications co-ordinator, Faculty of Law

Service Excellence Award (Team)

UWindsor Proud Award

  • Sheri Lowrie, student recruitment officer, Office of Enrolment Management - Recruitment

The campus community is invited to a live virtual celebration March 3 at 11 a.m. to honour the award recipients and show appreciation to colleagues for their positive impact during these challenging times and throughout the year.

Go to the Employee Recognition website for more information and to register for the virtual event. Registrants will receive the link to join the celebration via e-mail the week prior.