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Awareness campaign to highlight cybersecurity
Oct 4th, 2023
Cybersecurity Awareness Month

Information Technology Services is gearing up for a campaign through October — Cybersecurity Awareness Month — to raise awareness and promote cybersecurity best practices in the campus community.

During the cybersecurity awareness campaign, IT Services will engage students, faculty, and staff by sharing cybersecurity tips, information, and resources. The campaign’s objective is to highlight that cybersecurity is a shared responsibility requiring the active and sustained participation of students, faculty, and staff.

The campus community can also expect weekly updates in the DailyNews and a few messages in their inboxes. Individuals are welcome to review the web pages dedicated to cybersecurity.

Marcin Pulcer, interim executive director of IT Services, emphasizes the initiative’s importance.

“We are taking the opportunity to remind our Lancer community about best practices around cybersecurity,” he says. “The campus community has come together to implement many proactive cybersecurity measures and we cannot let up on the momentum we’ve gained.”

Cybersecurity Awareness Month is a national and global campaign to educate individuals and organizations about measures they can take to protect against the growing and real threat of cybercrimes. To see the Government of Canada efforts, review the Get Cyber Safe website.

System update brings new look to UWinsite Student
Jul 31st, 2023
computer displaying UWinsite Student system

One noticeable change to UWinsite Student following its major update — which includes the latest security-related features, fixes, and improvements — is the system’s modernized appearance. It now has a neutral background with refreshed icons and tile graphics, offering a sleeker interface.

Users may need to take an extra step to view the recent changes. Due to the way UWinsite Student caches information, users may need to completely clear their cache, close, and restart their browser, or use a browser in incognito or private window mode.

“Apart from the visual update, most of the work was done behind the scenes to bring UWinsite Student in line with the latest fixes, but the update also introduces some useful functional improvements,” says Lorraine Chandler, associate registrar, systems and records.

“Users can more readily switch between user identity profile types. This update is particularly helpful for students looking to change their major, as they can now easily access the applicant profile to view any updates related to their application.”

A useful new feature for administrators is the ability to search for a student using their preferred name. UWinsite Student will now return the search query with both primary name and the preferred name displayed. While it may look like two different student entries, the system has coupled the contact information in the back end.

The project team spanned many functional areas bringing expertise to Information Technology Services from the registrar’s, students accounts, and awards and financial aid offices.

“The dedicated individuals behind the UWinsite Student update worked hard to bring valuable enhancement to the system,” says John Osborne, assistant director of IT Services for business solutions and systems. “I’m extremely grateful for their commitment and to the users who were patient while the system was unavailable.”

For more detailed information about the system update, visit the dedicated UWinsite Student Update - July 2023 - Student Edition webpage.

As with any system update, some users may encounter an issue or need assistance while navigating the new changes. If this is the case, open a ticket and it will be routed to the right area for help.

—Alisa Giroux-Souilliere

Deadline approaching for feedback on Brightspace implementation
May 30th, 2023
people look at computer screen displaying Brightspace

The team responsible for implementing Brightspace is seeking input about the implementation of the Learning Management System (LMS) from any faculty, staff, and students who have not yet shared their feedback by 4 p.m. Thursday, June 1. This opportunity allows users to contribute their insights to ensure that Brightspace and associated resources meet the needs of the University community — and gives respondents the chance to win a prize.

The voluntary online survey is estimated to take 10 to 15 minutes to complete. All survey responses will remain anonymous, ensuring the confidentiality of participants. Participants will have the option to enter a raffle for a chance to win one of 13 prizes, including VISA cards of $250, upon completing the survey.

The survey aims to evaluate the initial experiences of faculty, staff, and students with Brightspace during the Winter 2023 semester and the available resources that supported the transitions. The results will help shape future resources and initiatives.

The University of Windsor Research Ethics Board has designated this project exempt from ethical review, as information is being collected solely for assessment and planning purposes. This meets the criteria for exemption established in the TCPS 2.

For more information, visit the dedicated Brightspace project and resources webpages.

Server modernization maintenance planned for May 25
May 16th, 2023
bank of servers labelled "Server Modernization Project"

The Server Modernization Project’s first maintenance date is planned for Thursday, May 25, from 6 a.m. to 1 p.m. The work is in line with the University of Windsor’s cybersecurity work plan, which aims to migrate systems to more resilient and secure hardware.

Efforts have been made to limit downtime, however, several key systems and applications will be unavailable during maintenance. Mitigating strategies are being put in place to ensure limited productivity loss during this period.

Cloud-based and non-application specific systems will continue to be available including:

  • Internet (wired and wireless)
  • Brightspace
  • Microsoft 365 applications including Outlook Email, Calendar, Teams, OneDrive, and SharePoint sites
  • the University website, uwindsor.ca
  • UWindsor Self-Service Client Portal
  • UwinCard for use at food services and door key
  • Parking gates

Some of the unavailable systems, services, and applications include:

  • UWinsite Student
  • My Attendance
  • Online and in-person parking permit purchases
  • UwinCard for use at the libraries
  • eGAS (graduate applications)
  • eCV (electronic CV system)

Information on the Server Modernization Project, including the full list of affected systems, is available on the IT Services website.

Drupal training session a chance to develop skills
May 15th, 2023
hands on keyboard of computer displaying Drupal screen

University employees interested in becoming content editors and being responsible for maintaining content on the University's official website are invited to enhance their Drupal skills with virtual training on Thursday, May 18.

The training is designed to help web editors enhance the website’s user experience and ensure that it meets the standards of accessibility, usability, and functionality. Essential topics covered include page creation fundamentals, uploading graphics, effective menu organization, and creating accessible content.

Participants will have the opportunity to learn from Rob Aitkens, web development team leader, who will also field their Drupal questions.

The Drupal 7 + Web Accessibility Basic Training will take place on Thursday, May 18, from 1 to 3:30 p.m. It is open to all members of the campus community regardless of their experience level.

Interested faculty and staff, including student employees, can register on the IT Services Booking page to attend the online training session through the University's website and take the opportunity to improve the user experience of the University’s official website.