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keep safe and secure

While most people are in the generous holiday spirit, there are still cyber-scrooges looking to steal your personal information and money.

One of the most popular types of cyber fraud is phishing. These types of attacks come in many forms from unsolicited calls to text messages, to emails. Phishing attempts are malicious and encourage unassuming people to act quickly while pretending to be from legitimate organizations.

How to spot holiday hackers trying to phish for your information:

  • The sender has a public email address, like gmail.com or outlook.com
  • Requesting purchase of gift cards
  • Threat of discontinued service or closing your account
  • Sense of urgency
  • Unsolicited email
  • Attachments
  • Poor spelling, grammar, or look-alike branding
  • Requesting credit card information

What should you do if you think you have received a phishing message?

  1. Do not respond.
  2. Forward the email to spam@uwindsor.ca, if it was sent to your UWindsor account.
  3. Delete the message.

To keep your holiday spirits bright and avoid getting a lump of coal in your inbox, learn more about spotting phishing attempts on the IT Services website.

While many University offices will be closed for the holiday break, the IT Services’ Elf-service client portal will be available to help. In addition to the portal, the IT Service Desk will be open for virtual assistance:

  • Friday, Dec. 23, from 10 a.m. to 2 p.m.
  • Tuesday to Friday, Dec. 27 to 30, from 10 a.m. to 2 p.m.
Firewall hardware upgrade

The University’s firewall hardware will be upgraded on Tuesday, Jan. 3, from 5 to 8:30 a.m. This will cause University systems, including external interdependent systems and internet access, to be unavailable.

Examples of affected systems include:

  • All UWinsite Applications (Oracle)
  • Brightspace Learning Management System
  • Single sign-on for cloud-hosted applications (systems where you use your UWin ID credentials)
  • VPN
  • Food Services
  • UWinCard access
  • Wired and wireless network

The maintenance period should not extend beyond 8:30 a.m. However, in the event that unexpected issues arise, extended outages may occur for some systems. Communication will be shared with the affected system users if necessary, and updates will be posted on the Information Technology Services webpage for System Status and Notification.

The firewall hardware upgrade is necessary for IT Services to continue maintaining UWindsor’s technology infrastructure and data security.
Drupal and University of Windsor logoes

Join a virtual training session organized for new and existing content editors who maintain official UWindsor websites on Thursday, Dec. 1.

The training will cover:

  • Page creation fundamentals
  • Uploading graphics
  • Organizing menus effectively
  • Creating accessible content
  • and more

Faculty and staff, including student employees, can sign up to attend the online Drupal 7 + Web Accessibility Basic Training on Thursday, Dec. 1, from 1:30 to 3:30 p.m.

Brightspace logo

Instructors can now find Winter 2023 course shells in the Brightspace Learning Management System (LMS).

Information Technology Services has also completed the migration of the last two years of courses from Blackboard to Brightspace. To have an older course migrated to the new environment, instructors should submit a service ticket. Students’ work and grades have been archived but will not be carried over into Brightspace.

Microsoft Teams will be integrated as the new virtual classrooms. Teams sites will be generated for all courses before the start of the Winter semester.

Information about the Brightspace implementation project is available at uwindsor.ca/brightspace. The site also provides resources for instructors and students, FAQs, instructor training session registration, and links to self-guided training offered through the Brightspace community.
Brightspace logo with UWindsor background

The Brightspace Learning Management System (LMS) implementation project is just past its midpoint and is on track to ensure a successful full launch of the new platform in January. The new LMS, which replaces Blackboard Learn, will host all but a few two-term courses this Winter semester.

Brightspace is an agile, cloud-based system that offers enhanced accessibility features and a mobile-first design. It has a modern interface that is clean and easy to navigate. Users can also expect minimal downtime as updates and enhancements are delivered monthly.

A Fall pilot is currently underway with 37 instructors and over 1300 students in 31 credit and 18 non-credit courses or project sites.

“We had a phenomenal response from instructors wanting to be part of the pilot and become early Brightspace adopters,” says Nick Baker, director, Office of Open Learning. “Students in the pilot courses have also commented on the modern layout, how easy it was to find materials and track their progress.”

The LMS implementation team is meeting with faculties and departments to provide a project overview and highlight some of the many features, says Erika Kustra, director of the Centre for Teaching and Learning.

“The sessions provided an opportunity for instructors to ask questions about the transition,” she says. “We have been able to address concerns and take important feedback to the project steering committee.”

The migration of existing Blackboard courses, from Winter 2021 on, is in progress.

John Osborne, assistant director of Information Technology Services for the Business Systems Group, says efforts are focused on moving the Winter term course content from 2021 and 2022 to Brightspace first, after receiving feedback that course migration should be in line with the academic cycle.

“Instructors can expect to see their old courses, without the students’ work or grades, in the new LMS in the next few weeks, with course content from Fall 2022 added last,” Osborne says. “They will also see their Winter 2023 courses shells in Brightspace soon.”

He encourages instructors to attend their departmental workshop if offered, or join an open session available to all. There are also recordings from online sessions available for self-paced learning and self-guided training through the Brightspace community. Workshops and self-paced learning material will help instructors become familiar with the platform and to learn the basic functionality of the system. Instructors should add their name to the waitlist if a session is full as there are cancellations and sessions are added based on the demand.

Information about the Brightspace implementation project is available at uwindsor.ca/brightspace. The site also provides resources for instructors and students, FAQs, instructor training session registration, sign-in information, and links to self-guided training offered through the Brightspace community.