Employee Engagement Survey

Frequently Asked Questions

Below, please find the most frequently asked questions about the Employee Engagement Survey. Should you have questions that are not addressed on this page please e-mail engagementsurvey@uwindsor.ca

About the Survey and the Survey Administrator

This survey is an opportunity for faculty and staff to share feedback on their experiences working at the University of Windsor.  It gives faculty and staff a voice and provides an opportunity to be engaged in shaping the workplace. The results will help identify what the University is doing well and will help to focus our efforts on those areas that will have the greatest impact on the workplace experiences of faculty and staff. 

TalentMap, a privately held Canadian corporation (Ottawa) will be administering the survey at the University of Windsor.

TalentMap has over 20 years of experience assisting numerous organizations, including many post-secondary institutions, across North America to measure and manage employee engagement to support positive organizational change.

Talent Map:

  • Has deployed over 11,000 surveys which surveyed over 14 million people.
  • Is an active member of the Insights Association (formerly CASRO) and the Society for Industrial and Organizational Psychology (SIOP).
  • Has received ISO/IEC 27000:2013 Certification (Information Security Management Systems).
  • Is a partner with the National Research Council of Canada to develop leading edge survey reporting technology.
  • Partners with the Conference Board of Canada to develop original research on employee engagement best practices.

More information can be found at https://talentmap.com

 

The survey instrument that will be deployed at the University has been developed by TalentMap.

The survey instrument:

  • Is based on years of research, experience, and scientific measurement.
  • Is a comprehensive, efficient tool designed to measure engagement and workplace culture.
  • Has been thoroughly tested for reliability and validity.
  • Development process follows the American Psychological Association test and instrument guidelines.

The survey instrument consists of a mix of level of agreement/disagreement scale questions and open-ended questions.

Level of agreement/disagreement scale questions:

For the statements listed, faculty and staff will be asked to rate their level of agreement or disagreement with the statement. Answering these questions is required. If an item (statement) in the questionnaire is not applicable to you or you prefer not to answer, you can select NA/ No Opinion option.

Open-ended questions:

Provide respondents an opportunity to identify suggestions on the ways the University of Windsor could do better. Answering the open-ended questions is optional.

 

The survey will approximately take 20 – 25 minutes to complete.

 

The survey is completely voluntary.

Faculty and staff are strongly encouraged to participate in order for the University to have a representative picture of the work experiences of faculty and staff. The information emerging from the survey will help to create a more rewarding work environment.

No personal information will be shared by the University of Windsor with TalentMap.

The information outlined below will be provided to allow for a better understanding of employee engagement and in turn support the identification of specific strategies to enhance the work experiences of faculty and staff.

  • Age Range (24 and under, 25 – 34, 35 – 44, 45 – 54, 55 +)
  • Responsibility level (Executive, Manager, Individual Contributor – faculty & staff)
  • Length of Service (Under 1 year, 2 – 4 years, 5 – 9 years, 10 – 14, 15 – 19, 20 – 24, 25 – 29, 30 – 35, 40+)
  • Functional Group (faculty, staff)
  • Employee Group (Executive Group, M&P, WUFA, Non-union, CUPE Local 1001, CUPE Local 1393, Unifor Local 444, Unifor Local 2458 FT, Unifor Local 2458 PT, Unifor Local 2458 Engineers)
  • Tenure and Permanence (Tenure and Tenure track, Permanence and permanence track, Other)
  • Hierarchy level 1 – Department
  • Hierarchy level 1 – Faculty/Area
  • Hierarchy Level 3 – Vice-President

The organizational structure/hierarchy data will allow for department/unit level reports. These unit/department level reports will only be provided if there is a minimum of 5 respondents.

The University will also provide TalentMap e-mail addresses. E-mail addresses are required by TalentMap to send the survey invitation to faculty and staff with the unique survey link. The reporting tool that TalentMap uses is divided into two parts - deployment and reporting. Once the survey is closed, the email addresses used for survey deployment don't move over to the reporting file.

At the completion of the survey TalentMap will delete the e-mail and demographic file provided by the University

The Employee Engagement Survey has been cleared by the University's Research Ethics Board (REB). 

Completing the Survey

The survey invitation will be sent to:

Permanent full-time and part-time employees:

  • Executive Group
  • Managerial and Professional Group
  • Windsor University Faculty Association (including faculty on sabbatical)
  • CUPE Local 1001 (part-time and full-time)
  • CUPE Local 1393
  • Unifor Local 444
  • Unifor Local 2458 Office and Clerical Staff, full-time
  • Unifor Local 2458 Office and Clerical Staff, part-time
  • Unifor Local 2458 Operating Engineers
  • Non-union

Limited Term faculty appointments

Sessional instructors active during the Fall 2021 and Winter 2022 semesters

On March 14, 2022, faculty and staff will receive an e-mail from TalentMap.

The e-mail will contain a unique web link to access the survey. The survey can be completed via iPhone and any Android device.

Employees who do not work in an office environment and would like to complete the survey, will be provided time during work hours to go to a computer lab to complete the survey. Supervisors will coordinate this.

 

Once you start the survey, you are encouraged to finish it in one sitting.

If, however you begin to respond and then find that your attention is needed elsewhere you can exit by clicking “Next” to save your responses and then close your browser. To return to where you left off simply click on the survey link sent to you when the survey was deployed and continue completing the survey.

The survey is accessible for individuals who use screen readers.

After you complete the survey and click the “submit” button, you will not be able to re-use your link or change your responses.

Once you have submitted your responses, they are transmitted to a secure server at TalentMap where they are saved and locked.

Respondents can withdraw from the study until March 25, 2022.

If you don’t select the submit button at the end of the survey, your responses will not be recorded for reporting purposes.

Should you want to withdraw your responses after you select “submit” (before March 25, 2022), please contact TalentMap at support@talentmap.com. 

Confidentiality, Security and Privacy

Once collected, TalentMap’s system allows only anonymous aggregate calculations using the data.

By default, no reporting may be done on any department/unit containing fewer than 5 responses.

Raw survey responses are never included in reports, instead the calculations for the reports are done on TalentMap’s secure servers and only the final result is presented for analysis.

When filtering the data to enable more detailed reports about specific subgroups, TalentMap’s system keeps track of the last several filters that were applied. This ensures that each new result set is sufficiently different from previous result sets so that it is impossible for someone to determine how a particular individual responded.

Data collected for TalentMap’s surveys is transferred using the HTTPS protocol with TLS 1.3 security. This means that all data that is sent or received is encrypted and highly secure.

All survey results are stored in secure servers in the cloud. Access to the servers is strictly controlled by a firewall.

The data is encrypted at rest using the AES cipher (certified by the US government as high enough quality to protect classified data at the top-secret level)

Only TalentMap’s administrators and the web servers that process the data are able to connect to these data servers.

The survey is confidential.

To ensure confidentiality, TalentMap will not divulge individual survey responses to anyone at the University of Windsor, only aggregate reports will be provided.

TalentMap is a member of Insights Association (formerly CASRO) merger). TalentMap subscribes to the Insights Association Code of Standards. You can be assured that your responses will be treated with the strictest confidence.

TalentMap will not report on any groups with less than 5 responses.

Reporting Results and Data Storage

TalentMap will analyze, interpret, and report on the results.

TalentMap’s senior reporting analysts and subject matter experts have years of experience in interpreting data and providing actionable reports that will inform action planning.

The University will share university-wide results with faculty and staff in April-May 2022.

Department specific reports will be shared in the Summer/Fall only with those departments/units that have a minimum of 5 responses.

 

Select the image below to learn how the University plans to turn the survey results into action...

Turning results into action flowchart

The data gathered through open ended questions will be presented to the University in aggregate format by emerging themes. Comments will not be connected to any demographical information.

The University of Windsor intends to carry an employee engagement survey at regular intervals to measure progress. The data from this survey will be stored by TalentMap for benchmarking purposes.

The University of Windsor survey data comprising all TalentMap survey responses received from University of Windsor respondents, and any tabulation, reporting or analysis is the property of the University of Windsor and will be kept strictly confidential and will not be divulged by TalentMap to any third party for any purpose whatsoever except with the written consent of the University of Windsor.

In addition to this the University of Windsor data may be aggregated and averaged by TalentMap with survey data collected from other TalentMap Clients to create a TalentMap benchmark. TalentMap warrants that any TalentMap benchmark will include the survey data of not less than five different Clients (i.e., post-secondary institutions) to protect the confidentiality of the survey data of any one Client.