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Windows Hello screen

As of May 1, University of Windsor employees with a computer enrolled in device administration can use additional authentication methods to sign into Windows. This newly enabled feature, Windows Hello, will make signing in more secure and quicker while helping safeguard the University’s systems and data.

There are two requirements users need to have in place to use Windows Hello. They must set up a six-digit numerical personal identication number (PIN) on their device before enabling other sign-in options. The PIN will only work on that device; users can enable a PIN on other devices as well. In addition, the computer must have a working Trusted Platform Module (TPM) 2.0 chip where the device’s PIN is securely stored.

Once the device PIN is set up, users can choose to enable facial recognition or fingerprint sign-in, depending on their preference and the device. The biometric data stays in a secure location on the computer and is not sent to external devices or servers. Users can learn more about how to set up biometric sign-on methods on a workstation with Windows 10 or 11.

Even with the introduction of passwordless sign-in options, employees will still have a password on their UWin Account and can still use it to sign into Windows. The device PIN, however, provides a quicker way to sign in that will never expire. Users should keep the PIN confidential, much like a bank card PIN.

Once signed on, users will not be asked for a password when accessing enterprise applications like Microsoft Office 365, Brightspace, UWinsite Finance, UWinsite Student, myUWinfo, or the UWindsor Self-Service Client Portal. If users are asked for a password after signing on to their device for any of the systems above, they should be suspicious of a phishing attempt or see if their device is not set up correctly. As always, the IT Service Desk can be contacted for assistance.

Last day of Blackboard

Instructors are encouraged to take any final preparation steps as it is the last full day to access Blackboard.

  • Check all material that has been migrated to Brightspace.
  • Download and save any desired student work.
  • Review organization sites where they may be the owner.
  • Save any Winter 2023 Collaborate recordings created.

View the Blackboard Retirement Preparation webpage for instructions.

If you require help today, you can:

The ticketing service is unavailable today from 8:30 a.m. to 5 p.m. as part of the UWindsor Self-Service Client Portal (TeamDynamix) maintenance.

TeamDynamix

The UWindsor Self-Service Client Portal TeamDynamix will undergo planned maintenance today, April 27, from 8:30 a.m. to 5 p.m.

During this time, the portal will be unavailable. Users will not be able to access any service or information contained within the portal, such as submitting and viewing tickets, accessing reports, or viewing knowledge-base articles.

The campus community can continue to contact the Information Technology Service Desk with their IT questions and incidents by live chat, phone at 519-253-3000, ext. 4440, or in person in the lower level of the University Computer Centre during the planned maintenance.

Also, this is the last full day that Blackboard is accessible. If users need support, they can email brightspace@uwindsor.ca or drop in virtually on Teams or in person at the Centre for Teaching and Learning.

UWindsor.ca webpages will remain available along with other systems like UWinsite Student, UWinsite Finance, and Brightspace.

The maintenance is necessary to ensure the smooth operation of the self-serve client portal.

computer screen displaying TeamDynamix

The University’s Self-Serve Client Portal (TeamDynamix) will undergo planned maintenance on Thursday, April 27, from 8:30 a.m. to 5 p.m.

During this time, the portal will be unavailable. Users will not be able to access any service or information contained within the portal, such as submitting and viewing tickets, accessing reports, or viewing knowledge-base articles.

During this planned TeamDynamix maintenance period, the campus community can continue to contact the Information Technology Service Desk with their IT questions and incidents by live chat or phone at 519-253-3000,,ext. 4440, or in person in the lower level of the University Computer Centre.

This is also the last full day that Blackboard is accessible. Users needing support can email brightspace@uwindsor.ca or drop in virtually on Teams or in person at the Centre for Teaching and Learning.

UWindsor.ca webpages will remain available along with other systems like UWinsite Student, UWinsite Finance, and Brightspace.

The maintenance is necessary to ensure the smooth operation of the self-serve client portal.

Mary Brownlie and Johnny Murer holding bowls of soup

To help students who are experiencing food insecurity, the Information Technology Services department held four weekly soup fundraisers, raising more than $500 for the Campus Food Pantry.

The on-campus fundraiser featured soups made by four different staff members each week. The rest of the departmental staff were encouraged to donate and join in the lunch prepared by the guest chefs. The soups varied weekly and ranged from broccoli cheddar cheese to beef barley brussels sprouts to hot and sour.

Susan Holiga, assistant director for client services in IT Services, calls the fundraiser a “fantastic way” to bring staff together and provide much-needed support for the food pantry.

“It also helped to strengthen the sense of community within IT Services and the broader campus,” she says. “It will be exciting to see how this initiative has the potential to inspire similar actions in other departments.”

She encourages any campus department interested in learning more about how the fundraiser was organized to contact her through Microsoft Teams chat or by phoning 519-253-3000, ext. 2738.