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System Status & Notifications

Internet service disruption (July 16, midnight to 6 am)

There will be an unplanned interruption to our internet services on July 16 due to emergency maintenance by our service provider. TELUS has made every effort to select a time which is a low usage time. Tomorrow, between 12:00 midnight and 6:00 AM, Internet services may be unavailable for a period of up to 30 minutes.

Please note the following important details:

  • This outage could occur at any time during the window and last for a period of up to 30 minutes.
  • The University will be disconnected from the Internet and all other networks during these interruptions.
  • Users will not be able to reach our website and UWinsite Student and users on campus (such as in Residence) will not be able to access the Internet.
  • Cloud services like the Outlook and Brightspace Learning Management System will continue functioning as usual.

If there are still issues with connectivity after 6:00 AM, please contact the IT Service Desk by calling 519-253-3000 x4440. We apologize for any inconvenience this may cause.

 
Updated: Jul 15, 2024 - 1:13 pm
Campus Wi-Fi disruptions (July 3)
IT Services will be performing maintenance on the campus wireless network on Wednesday, July 3. Campus Wi-Fi services will be disrupted between 5:30 and 7:30 am.
 
Updated: Jun 27, 2024 - 8:48 am
Wireless Access Maintenance in Dillon Hall, May 24 to 29

Wireless access point (WAP) replacement work will take place in Dillon Hall and will disrupt service on the following dates and floors:

  • Friday, May 24, second floor
  • Monday, May 27, third floor
  • Tuesday, May 28, first floor
  • Wednesday, May 29, tentatively, if any WAPs still need to be replaced

If you have difficulty accessing the wireless network in the building after the installers have left your area, please see the knowledge article on how to forget and reconnect to Wi-Fi.

 
Updated: May 17, 2024 - 9:21 am
uwinreslife Wi-Fi Disruption

Some users have reported an issue with the uwinreslife Wi-Fi. IT Services has identified the issue, and the service should be restored by Thursday morning. 

We thank you for your continued patience.  

 
Updated: May 08, 2024 - 10:42 am
Firewall Maintenance – Tuesday, May 7, from 5:30 to 7:30 a.m.

The firewall will undergo maintenance on Tuesday, May 7, from 5:30 to 7:30 a.m. During this period, users can expect multiple short network interruptions. 

After the maintenance window, you may have to restart or log in again on various platforms. It is also recommended that you refresh your GlobalProtect VPN connection after 7:30 a.m. Follow the steps in the How to Refresh the GlobalProtect VPN knowledge base article.

 
Updated: May 06, 2024 - 4:39 pm
Network maintenance Tues Apr 30 5:30-7:30am
IT Services will be performing a software update on the campus firewalls Tuesday, April 30 between 5:30am and 7:30am. During this maintenance there will be brief interruptions to network service to Computer Science and Student Accessibility Services.

You may have to restart or log in again on various platforms when the network resumes operation.

We apologize for any inconvenience this may cause.
 
Updated: Apr 30, 2024 - 5:43 am