System Status & Notifications
Resolved - Performance Issue affecting multiple systems
RESOLVED - The IT Services team has noticed a performance issue on the following systems:
- VIP (Health & Safety, Human Resources, Payroll, Pensions, Position Control, VPA, and Equity)
- Odyssey
- Parking (AIMS)
- My Attendance
- myUWinfo
- eGAS
The IT Services team is investigating and will restore the systems as soon as possible.
Updates will be posted on this webpage as they become available.
We apologize for any inconvenience this may cause and thank you for your patience.
Completed - UWinsite Student & several campus systems unavailable, April 5, 9:30 p.m. – April 6, 2 p.m.
COMPLETED - As part of the Server Modernization Project, several systems will be unavailable due to maintenance starting Friday, April 5 at 9:30 p.m., until Saturday, April 6, at 2 p.m.
The applications that will be offline include:
- UWinsite Student
- Electronic Graduate Application System (eGAS)
- Electronic Curriculum Vitae (eCV)
- Law Reader
- Tuition Waiver
The following applications remain available, but the integration to student data in UWinsite Student will be disrupted during maintenance and restored on Monday, April 8.
- Accessible Information Management (AIM
- Andover Continuum (Building Automation)
- Brightspace
- Electronic Research Services Office (eRSO/Romeo)
- Fusion Campus Rec
- MySuccess (Orbis - Career/Coop)
- SClogic Package Tracking
- StarRez
- VIP Screens that dynamically pull student data
The maintenance is necessary to improve security and is scheduled for the weekend to ensure minimal disruption to users.
We apologize for any inconvenience the upgrade may cause.
Wireless Access Maintenance to Cause Disruption in CEI
Wireless access point replacement work will take place in the Ed Lumley Centre for Engineering Innovation (CEI) starting Tuesday, April 2, and continuing until the end of the month. The maintenance will disrupt wireless service only in the upgrade area.
Please note, work will not take place in classrooms while teaching or exams are underway.
If you have difficulty accessing the wireless network in the building after the installers have left your area, please see the knowledge article on how to forget and reconnect to Wi-Fi.
We apologize for any inconvenience this may cause.
Resolved - UWinsite Student is Experiencing a Performance Issue
RESOLVED - UWinsite Student is experiencing a performance issue. The IT Services team is investigating and working to address the matter.
Wireless Access Maintenance to Cause Disruption in Odette
Wireless access point replacements will take place in the Odette School of Business on the following dates and areas and will disrupt services:
- Friday, March 8, and Tuesday, March 12, to Friday, March 15, in classrooms located in the basement, first and second floors.
- Wednesday, March 20 to Thursday, March 21, in offices on the third, fourth and fifth floors.
- Friday, March 22, in various outstanding locations in Odette.
Work will not take place in a classroom while teaching is underway.
If you have difficulty accessing the wireless network in the building after the installers have left your area, please see the knowledge article on how to forget and reconnect to Wi-Fi.
We apologize for any inconvenience this may cause.
HR / Payroll system (VIP), myUWinfo & more will be unavailable, Fri, March 8, 9:30 p.m. – Sat, March 9, 1 p.m.
As part of the Server Modernization Project, several systems will be unavailable due to maintenance starting Friday, March 8 at 9:30 p.m., until Saturday, March 9 at 1 p.m., unless noted.
The applications that will be offline include:
- VIP – All modules (Health & Safety, Human Resources, Payroll, Pensions, Position Control, VPA, and Equity)
- MyUWINFO employee portal (including access to T4s)
- My Attendance
- Required Training Site
- Flexible Work Arrangement Request Application
- VIP Interfaces - data integrations for UWinsite Finance, EDS (campus directory)
- Tuition Waiver - restarting on Mon. March 11
- OT call-in system for Facility Services and Campus Police - restarting on Mon., March 11
- Equity Census - restarting on Mon., March 11
Brightspace, UWinsite Student, eCV, and eGAS remain available but the data integrations for these applications will be disrupted during maintenance and restored on Mon., March 11.
The maintenance is necessary to improve security and is scheduled for the weekend to ensure minimal disruption to users.