Course Description
What distinguishes projects from business-as-usual operations is that projects introduce change; therefore, change is a fundamental goal of every project. Yet, many people resist change for various reasons. This resistance, if not accounted for in project delivery strategies, can lead to significant risks jeopardizing the attainment of project objectives.
Through a combination of online lectures and individual and group activities based on real-world case studies, this course introduces project managers to the fundamentals of change management practice, helping them to understand the risks introduced by change resistance and how to reduce or eliminate those risks. By incorporating the techniques revealed in this course into their toolkits, project managers will be better able to deal with stakeholders, reduce project delays, increase efficiencies, and reduce the risk of not meeting a project’s business case objectives.
This is one of five core courses in Level II of the Accelerated Project Management Certificate.
Course Outline
Topics:
- Introduction
- The Project Manager’s Role in Leading Change
- Identifying Change-Related Risks
- Communication Strategies
- Planning for Change
- Wrap-Up