System Status & Notifications
Active Maintenance
Global Protect Update - Thursday, April 3
IT Services will update GlobalProtect on Thursday, April 3, 2025.
After the update is applied, you may be prompted that a new version of GlobalProtect is available when you connect to the VPN. Accept the notification to install the new version of the GlobalProtect VPN client. The new version will be downloaded in the background, and once it is ready, you will be prompted to install it. We recommend that you reboot your computer once the installation is complete.
If you experience issues after the new version is installed, first reboot your computer. If issues persist, please contact the IT Service Desk.
After the update is applied, you may be prompted that a new version of GlobalProtect is available when you connect to the VPN. Accept the notification to install the new version of the GlobalProtect VPN client. The new version will be downloaded in the background, and once it is ready, you will be prompted to install it. We recommend that you reboot your computer once the installation is complete.
If you experience issues after the new version is installed, first reboot your computer. If issues persist, please contact the IT Service Desk.
UWinsite Student Maintenance - Tuesday, February 18 from 4:30 p.m. - 7:30 p.m.
On Tuesday, February 18 between 4:30 pm and 7:30 pm, IT Services will be performing system maintenance on UWinsite Student. During this time connectivity may be briefly interrupted in which case you may have to log in again.
We apologize for any inconvenience this may cause.
Network maintenance - February 19 - 20, 2025
IT Services will be performing network maintenance during the afternoon of Wednesday, February 19, and the morning of Thursday, February 20. No interruption to campus services is expected.
Network Disruption - Friday, February 14
An unexpected network disruption occurred last night, February 13, resulting in ongoing issues with some applications this morning. IT Services is aware and actively working to restore services.
We apologize for any inconvenience this may cause.
Network Maintenance – Thursday, February 6 from 6:00 a.m. – 6:30 a.m.
On Thursday, February 6 between 6:00 a.m. and 6:30 a.m., IT Services will be performing network maintenance. During this time connectivity from some campus buildings to the core campus network and Internet will be briefly interrupted for up to 5 minutes.
You may have to restart or log in again on various platforms when the network resumes operation.
We apologize for any inconvenience this may cause.
You may have to restart or log in again on various platforms when the network resumes operation.
We apologize for any inconvenience this may cause.
Network Maintenance – Monday, February 3 from 10:00 p.m. to 11:00 p.m.
IT Services will be performing an update on the campus networks on Monday, February 3 between 10:00 p.m. and 11:00 p.m. During this maintenance, there will be brief interruptions to some network services across campus.
You may have to reconnect your device to the network/VPN after the maintenance is complete. We apologize for any inconvenience this may cause.
IT data centre maintenance
There will be unscheduled maintenance on the campus data centre power system this morning. No interruptions to IT services are anticipated.