System Status & Notifications
Wireless Network Upgrades
IT Services will be conducting an upgrade to the wireless network on Wednesday, August 14th. Users may experience a few brief wireless network outages between 06:00 and 08:00. Users may need to manually reconnect their devices after the upgrade is complete.
Firewall Maintenance (Completed)
*Update: Firewall Maintenance has been completed successfully.
IT Services will be performing an update on the campus firewalls Friday, August 9 between 6:00 and 7:30am. During this maintenance there will be brief interruptions to network service across campus.
You may have to restart or log in again on various platforms when the network resumes operation.
We apologize for any inconvenience this may cause.
Internet service disruption (July 16, midnight to 6 am)
There will be an unplanned interruption to our internet services on July 16 due to emergency maintenance by our service provider. TELUS has made every effort to select a time which is a low usage time. Tomorrow, between 12:00 midnight and 6:00 AM, Internet services may be unavailable for a period of up to 30 minutes.
Please note the following important details:
- This outage could occur at any time during the window and last for a period of up to 30 minutes.
- The University will be disconnected from the Internet and all other networks during these interruptions.
- Users will not be able to reach our website and UWinsite Student and users on campus (such as in Residence) will not be able to access the Internet.
- Cloud services like the Outlook and Brightspace Learning Management System will continue functioning as usual.
If there are still issues with connectivity after 6:00 AM, please contact the IT Service Desk by calling 519-253-3000 x4440. We apologize for any inconvenience this may cause.
Campus Wi-Fi disruptions (July 3)
IT Services will be performing maintenance on the campus wireless network on Wednesday, July 3. Campus Wi-Fi services will be disrupted between 5:30 and 7:30 am.
Wireless Access Maintenance in Dillon Hall, May 24 to 29
Wireless access point (WAP) replacement work will take place in Dillon Hall and will disrupt service on the following dates and floors:
- Friday, May 24, second floor
- Monday, May 27, third floor
- Tuesday, May 28, first floor
- Wednesday, May 29, tentatively, if any WAPs still need to be replaced
If you have difficulty accessing the wireless network in the building after the installers have left your area, please see the knowledge article on how to forget and reconnect to Wi-Fi.
uwinreslife Wi-Fi Disruption
Some users have reported an issue with the uwinreslife Wi-Fi. IT Services has identified the issue, and the service should be restored by Thursday morning.
We thank you for your continued patience.
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