credit cardsProcurement has launched a Team Dynamix ticketing system for all credit card programs.

Ticketing system to manage credit card programs

With a view to being more user-friendly and efficient while enhancing tracking, Procurement has launched a new ticketing system for all credit card programs and will retire the paper- and PDF-based application and change forms currently in use effective today, Oct. 10.

With the Team Dynamix (TDX) portal now active, all requests and PDF applications submitted to pcard@uwindsor.ca will be accepted until Friday, Oct. 20. However, starting Monday, Oct. 23, staff should submit a UWinsite Finance ticket through the TDX portal for any of the following items:

  • New PCard application
  • New Travel Card application
  • New BTA Card application
  • PCard change request
  • Travel Card change request
  • BTA Card change request
  • All other general inquires, such as CentreSuite password resets, addition of account strings, transaction errors, etc.

Instructions for how to submit your requests can be found on the Procurement site, under the tab “Reference Guides.”

When completing a ticket, ensure that you’ve selected the appropriate Request Type. Direct questions regarding the new process to pcard@uwindsor.ca.