Training and Resources

Brightspace Workshops

Registration for UWindsor's Brightspace workshops for instructors, staff and GAs/TAs is now open.
Faculty and departmental-specific workshops may be scheduled by sending a request to brightspace@uwindsor.ca.

Workshop Recordings

If you can't make it to a workshop, view one of the Brightspace workshop recordings.

How-to’s

Start with our CTL's curated list of Brightspace documentation for step-by-step how-to written instructions and videos.

The Centre for Teaching and Learning is creating How-to documentations and videos to complement those that are already available in the Brightspace documentation and Brightspace Community and will be added to the curated list as they are finished.  

D2L has a host of documentation available at https://documentation.brightspace.com/.

Drop-in Help

The Brightspace Drop-ins offer one-on-one answers to your Brightspace questions quickly. Simply join the open Teams meeting or pop by.

Summer Drop-in hours begin April 24, 2024:

  • Virtual: Monday-Friday, 10:00am-noon, 1:00pm-3:00pm
    (through MS Teams): uwindsor.ca/brightspace/dropin
     
  • In-Person drop-in has changed to by appointment only. 
    To make an appointment, email brightspace@uwindsor.ca with your preferred dates and times. We will do our best to accommodate any request for times during our regular working hours and will respond by email.
    You will find us at the CTL offices, room 2263. Find us at 700 California.

After Hours Support

Whenever UWindsor support services are closed, supplemental D2L Brightspace after-hours virtual support for Brightspace-specific issues is available 24/7/365. Users can find the Get Help button in the lower right corner of any Brightspace course site to access support through live chat or email.

Course Design Help

If you are interested in taking advantage of the new tools and options Brightspace provides by redesigning your course(s), instructional design help is available by contacting brightspace@uwindsor.ca.

Brightspace Community Training and Resources

Online self-paced Guided Training, videos, webinars, resources, and a community of users are available in the Brightspace Community. Create an account to join the community the first time you visit to access the abundance of learning and support material you'll find there. (Note: D2L is transitioning their Community webpages from the legacy Brightspace Community to a new easier to use Brightspace Community website and you may find not all material has moved to the new website yet.)

Support Tickets

Service request or support tickets can be created specifically for assistance with Brightspace at www.uwindsor.ca/brightspace/ticket.