If you are experiencing overwhelming emotions or thoughts of suicide, there are many free and confidential resources on campus and in the community that you can turn to for support, including several community resources that are available 24/7. As noted below, many resources on this page are available to both students and employees.
Accessing crisis care can help you find ways to reduce distress, continue keeping yourself safe, and begin healing. Reaching out for support is always strong, courageous, and resilient. Always.
If your safety or another person's safety is at imminent risk, please click the red "Emergency Resources" button above for information about how you can access emergency help immediately.
On-Campus
Student Health, Counselling and Wellness Services (available to UWindsor students)
If you are a student on campus and need mental health support urgently, we encourage you to call or walk into the Student Counselling Centre or Student Health Services during our hours of operation, Monday to Friday 8:30 am - 4:30 pm (closed 12:00 pm - 1:00 pm). Our staff will make every effort to provide support and/or help you access the appropriate emergency services. Please see our contact information below.
Hours of Operation: Monday - Friday 8:30 am - 4:30 pm (closed 12:00 pm - 1:00 pm).
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Student Counselling Centre CAW Student Centre room 293 (519) 253-3000 extension 4616 |
Student Health Services CAW Student Centre room 242 (519) 973-7002 |
In-Person Community-Based Crisis Support
Mental Health & Addictions Urgent Crisis Centre
Crisis support for individuals aged 16+ within Windsor-Essex County who are experiencing a mental health or addictions crisisand cannot safely wait for community mental health and addictions support. Services include:
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24/7 Crisis Line: 519-973-4435
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Crisis Walk-in Services: 8:00 a.m. to 8:00 p.m. 7 days a week
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Linkages to primary medical care at the Canadian Mental Health Association Health Centre
Located at 1030 Ouellette Ave., adjacent to the Goyeau Street entrance of Windsor Regional Hospital’s Ouellette Campus Emergency Department
Website: https://www.hdgh.org/mhaucc
24/7 Crisis Supports
Need help now? Any time day or night, these resources are here for you.
Canada's 3-digit suicide crisis helpline. If you are thinking about suicide or are concerned about someone else, call or text 9-8-8 to connect with a trained responder who will listen, care, and provide support. Available 24/7 to anyone in Canada at no cost. Click here to learn more: 988.ca
Additional 24/7 Supports
Good2Talk | 24/7
Mental health support for Ontario post-secondary students.
Call:1-866-925-5454 (reach professional counsellors)
Text: GOOD2TALKON to 686868 (reach trained volunteers)
Community Crisis Line | 24/7
Community-based crisis support for anyone in Windsor-Essex.
Call: 519-973-4435 (reach professional crisis workers)
You deserve to know that someone cares. Please reach out.
Specialized Crisis Supports
Specialized crisis supports for equity-deserving communities and individuals impacted by violence.
Sexual Assault Crisis Line | 24/7
Community-based crisis support for anyone in Windsor-Essex with experiences of recent or past sexual violence.
Call: 519-253-9667 (reach professional counsellors)
Sexual Assult/Domestic Violence Treatment Centre | 24/7
Services are available to all victims regardless of age or gender.
Location: Windsor Regional Hospital Metropolitan Campus, 4th Floor East.
Call: (519) 254-5577
Hiatus House | 24/7
Provide emergency shelter in a safe and secure building for women experiencing abuse and their children.
Call: 519-252-7781
Trans Lifeline | 24/7
Trans Lifeline is a grassroots hotline and microgrants 501(c)(3) non-profit organization offering direct emotional and financial support to trans people in crisis – for the trans community, by the trans community.
Call: 1-877-330-6366
Hope for Wellness | 24/7
Helpline for Indigenous people across Canada.
Call: 1-855-242-3310
Talk4Healing | 24/7
A culturally grounded, fully confidential helpline for Indigenous women is available in 14 languages all across Ontario.
Crisis Line: 1-888-200-9997
Talk4Healing Help Line: 1-855-554-HEAL (4325)
Black Youth Helpline
Serves all youth and specifically responds to the need for a Black youth specific service, positioned and resourced to promote access to professional, culturally appropriate support for youth, families and schools.
Call: 416-285-9944
Toll Free: 1-833-294-8650
See website for hours.
Naseeha Mental Health
Provides immediate, anonymous, and confidential counselling by phone and text. See website for more information and hours. Free online counselling is also available in English, French, Urdu, Punjabi, Arabic, Turkish, Somali, Bengali, Swahili for Canadian residents.
Call: 1-866-NASEEHA (627-3342)
General information: www.naseeha.org/
Web therapy: www.naseeha.org/web-therapy/
For a more comprehensive guide to mental health resources including additional specialized supports on and off campus, click here.
Navigating Services
It can be hard to reach out for help if you're not sure what to expect or how to even start the conversation. Click on "What to Expect" to learn more about what you might encounter when you reach out to a helpline and visit "Self-Advocacy Skills" to explore options for getting the conversation started, suggestions for identifying your needs, and strategies for ensuring you receive the support you need.
