Marion Overholt, Executive Director of Legal Assistance of Windsor, was quoted in a Windsor Star article on the newest provincially mandated computer system that calculates social assistance benefits.
The new system (SAMS) is being criticized for being a broken tool by City of Windsor social services staff, and Overholt agrees that the amount of problems with SAMS is “unprecedented.” According to Overholt, “it is seriously undermining delivery of social assistance."