Lancer Recreation and the Toldo Lancer Centre is committed to providing an inclusive environment that fosters a lifetime commitment to personal development. The following member responsibilities are in place to create a welcoming, inclusive and encouraging environment.
Refund Request prior to the start of the program: Written notification/refund form and receipt of payment submitted to the Toldo Lancer Centre Service Desk.
- Eligibility: Receive a full refund or a full credit to account.
- Transfer Information: Transfer is permitted into another program if space is available.
Refund Request within the first week of the program: Written notification/refund form and receipt of payment submitted to the Toldo Lancer Centre Service Desk.
- Eligibility: Receive a full refund or a full credit to account.
- Transfer Information: Transfer is permitted into another program if space is available
Refund Request within the second week of the program: Written notification/refund form and receipt of payment submitted to the Toldo Lancer Centre Service Desk.
- Eligibility: Receive a full refund minus a $10 administration fee or a full credit to account.
- Transfer Information: Transfers will be allowed if there is room in the program.
Refund Request after the second week of the program:
- Eligibility: No refund or credit will be issued unless an official academic/medical note is provided.
- Transfer Information: Transfers will be allowed if there is room in the program.
Refund Request after the program has ended: No refund or credit will be issued
- Eligibility: No refund or credit will be issued.
- Transfer Information: No transfers will be allowed.
Program has cancelled: A program is unable to run due to insufficient enrollment or the program has been cancelled due to other reasons.
- Eligibility: Receive a full refund or a full credit to account.
- Transfer Information: Transfers will be made wherever possible if space is available.
By use of these faculties and programs, you agree to comply with the Participant Code of Conduct and co-operate with all facility staff while utilizing our facilities, programs, and services.
Authorized Entry
A valid TLC membership card, University of Windsor student card, Uwin Employee Card or approved service pass is required for access to all Toldo Lancer Centre facilities and programs. Service Desk staff have the right to deny access to the facility without proper identification.
Safe and Respectful Behaviour
Unsafe or disrespectful behavior is explicitly forbidden in the Toldo Lancer Centre facility and programs. This includes, but is not limited to, the following: engaging in physical abuse, verbal abuse, threats, intimidation, harassment, coercion and/or other conduct which threatens or endangers the health and safety of any person. Campus Police will be contacted by staff for situations of this nature.
Forgery/Falsification of Information
Sharing student or membership cards for access into the Toldo Lancer Centre facilities or programs is considered forgery. Forgery, including the altering student or membership cards, will result in termination of access to the facility.
Compliance
All users must comply with posted instructions or signs and the supervision by the Toldo Lancer Centre staff, University officials, or other public officials acting in the performance of their duties.
Photography and Videotaping
Photography and videotaping of individuals in the facility, or images of the facilities, must have ARS Department or University of Windsor campus approval.
Commercial Activity/Soliciation
Posting, advertising, conducting unauthorized private lessons or training, soliciting individuals in Toldo Lancer Centre facilities for personal services, businesses, or agencies is strictly prohibited.
Vandalism
Damage to or destruction of University property or the property of others, while on University premises is a criminal offense and will result in legal action.
Thief
Removal of University property or property of other members while on University premises is a criminal offense and will result in legal action.