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Booths to assist users in setting up multi-factor authentication
Mar 4th, 2020
Pop-up booths in different campus locations will help users implement multi-factor authentication.

Need help setting up your multi-factor authentication (MFA) options? Or just have questions about how MFA will work when it is enabled on your UWin Account? Stop by the MFA Pop-Up Booth.

Staffed by a member of Information Technology Services, the MFA Pop-Up Booth will be in the following locations:

CAW Student Centre Commons

  • 9 a.m. – noon on Thursday, March 5
  • 1 – 4 p.m. on Thursday, March 12
  • 9 a.m. – noon on Thursday, March 19
  • 1 – 4 p.m. on Tuesday, March 24
  • 9 a.m. – noon on Wednesday March 25

Centre for Engineering Innovation (CEI)

  • 9 a.m. – noon on Wednesday, March 11

Leddy Library

  • 9 a.m. – noon on Thursday, March 12
  • 9 a.m. – noon on Wednesday, March 18

Toldo Health Education Centre

  • 1 – 4 p.m. on Friday, March 13

Windsor Hall (Downtown Campus)

  • 11 a.m. – 2 p.m. on Tuesday, March 10
  • 11 a.m. – 3 p.m. on Friday, March 27

“The pop-up booths are aimed at helping students with MFA,” says Marcin Pulcer, assistant director, IT Services. “At the same time, faculty and staff are more than welcome to stop by with questions or to get assistance. In addition, the IT Service Desk in the lower level of the University Computer Centre can provide MFA assistance anytime during University business hours.”

—Ericka Greenham

Booths to assist users in setting up multi-factor authentication
Mar 4th, 2020
Pop-up booths in different campus locations will help users implement multi-factor authentication.

Need help setting up your multi-factor authentication (MFA) options? Or just have questions about how MFA will work when it is enabled on your UWin Account? Stop by the MFA Pop-Up Booth.

Staffed by a member of Information Technology Services, the MFA Pop-Up Booth will be in the following locations:

CAW Student Centre Commons

  • 9 a.m. – noon on Thursday, March 5
  • 1 – 4 p.m. on Thursday, March 12
  • 9 a.m. – noon on Thursday, March 19
  • 1 – 4 p.m. on Tuesday, March 24
  • 9 a.m. – noon on Wednesday March 25

Centre for Engineering Innovation (CEI)

  • 9 a.m. – noon on Wednesday, March 11

Leddy Library

  • 9 a.m. – noon on Thursday, March 12
  • 9 a.m. – noon on Wednesday, March 18

Toldo Health Education Centre

  • 1 – 4 p.m. on Friday, March 13

Windsor Hall (Downtown Campus)

  • 11 a.m. – 2 p.m. on Tuesday, March 10
  • 11 a.m. – 3 p.m. on Friday, March 27

“The pop-up booths are aimed at helping students with MFA,” says Marcin Pulcer, assistant director, IT Services. “At the same time, faculty and staff are more than welcome to stop by with questions or to get assistance. In addition, the IT Service Desk in the lower level of the University Computer Centre can provide MFA assistance anytime during University business hours.”

—Ericka Greenham

IT Service Desk extends hours to facilitate multi-factor authentication
Mar 3rd, 2020
laptop computer

With multi-factor authentication (MFA) being enabled today on all faculty, sessional instructor, post-doctoral fellow, and adjunct professor UWin Accounts, the IT Service Desk is extending its hours.

The desk will open March 3 and 4 from 8:30 a.m. to 8 p.m.

“Please contact the IT Service Desk if you need help setting up your multi-factor authentication options or have questions about how MFA works,” says Marcin Pulcer, assistant director, client services, IT Services.

The IT Service Desk can be reached by phone at 519-253-3000, ext. 4440, or in-person in the lower level of the University Computer Centre. You can also ask a question or open a UWin Account ticket.

To learn more about MFA, visit www.uwindsor.ca/itservices/multifactor.

IT Service Desk extends hours to facilitate multi-factor authentication
Mar 3rd, 2020
laptop computer

With multi-factor authentication (MFA) being enabled today on all faculty, sessional instructor, post-doctoral fellow, and adjunct professor UWin Accounts, the IT Service Desk is extending its hours.

The desk will open March 3 and 4 from 8:30 a.m. to 8 p.m.

“Please contact the IT Service Desk if you need help setting up your multi-factor authentication options or have questions about how MFA works,” says Marcin Pulcer, assistant director, client services, IT Services.

The IT Service Desk can be reached by phone at 519-253-3000, ext. 4440, or in-person in the lower level of the University Computer Centre. You can also ask a question or open a UWin Account ticket.

To learn more about MFA, visit www.uwindsor.ca/itservices/multifactor.

Implementation of multi-factor authentication underway
Feb 28th, 2020
cartoon calendar

The full rollout of multi-factor authentication (MFA) at UWindsor has begun.

MFA was enabled Thursday on all staff, student employee, non-university personnel, and guest UWin Accounts.

The rollout will continue throughout March as follows:

  • Tuesday, March 3: all faculty members, sessional Instructors, post-doctoral fellows, and adjunct professors
  • Weeks of March 9, 16, and 23: all undergraduate students
  • Week of March 30: all graduate students

Email notifications are sent to UWin Account holders prior to MFA being enabled on their accounts. Information Technology Services strongly encourages individuals to set up their MFA options now, however, rather than waiting and possibly forgetting.

“Setting up your MFA options before MFA is enabled on your account is easier,” says Marcin Pulcer, assistant director, client services, IT Services. “While it is possible to set up after enablement, it is harder to do and more frustrating because it interrupts the task you want to complete.”

To set up your MFA options:

  1. Navigate to myprofile.microsoft.com in a web browser and sign in with your UWinID@uwindsor.ca and UWin Account password.
  2. In the Security info box, click the UPDATE INFO link.
  3. Click the + Add method button to add an authentication method.

Authentication methods include Phone – Text me a code, Phone – Call me, Microsoft Authenticator App, and the recently added MFA token. For more information about authentication methods, see www.uwindsor.ca/itservices/mfa-options.

To learn more about MFA, visit www.uwindsor.ca/itservices/multifactor. You can also ask a question or open a UWin Account ticket.

—Ericka Greenham