The firewall will undergo maintenance on Tuesday, May 7, from 5:30 to 7:30 a.m. During this period, users can expect multiple short network interruptions.
After the maintenance window, you may have to restart or log in again on various platforms. It is also recommended that you refresh your GlobalProtect VPN connection after 7:30 a.m. Follow the steps in the How to Refresh the GlobalProtect VPN knowledge base article.
As part of the Server Modernization Project, UWinID Account updates, including account activation, extending an account, and account password changes will be unavailable starting Thursday, April 25 at 10 p.m., to Friday, April 26, at 8:30 a.m.
Data integrations will be disrupted for the following systems during the maintenance time, but the systems will remain online:
The maintenance is necessary to improve security and is scheduled to be completed outside of regular business hours to minimize the disruption to campus.
We apologize for any inconvenience the upgrade may cause.
RESOLVED - Microsoft is reporting that some users in Canada may experience email delays in sending and receiving emails, and in some cases, the email delivery may fail.
Microsoft Support is working to remediate the issue expediently.
We apologize for the inconvenience.
We will update today at 4 p.m. on ITS Service Status & Notification webpage if any information is provided by Microsoft.
COMPLETED - To patch a critical security vulnerability, IT Services will perform network maintenance on Monday, April 15, between 10:30 and 11:30 pm.
During this time, there may be short 5-10 minute outages to the University's Internet connectivity. Additionally, the Computer Science and Student Accessibility Services networks will experience multiple brief 30 second outages.
If you have difficulty accessing the network after the maintenance, please contact the IT Service Desk by calling 519-253-3000 ext. 4440, when it opens Tuesday morning at 8:30 a.m.
RESOLVED - Microsoft has reported that this issue has been resolved. If you continue to have issues related to this problem, please contact the Service Desk.
April 15, 2024 at 4:18 p.m.
Microsoft determined that a recent update intended to improve the reliability of Outlook on the web contained an issue that is causing users to be unable to download attachments. Microsoft is still developing a fix to remediate the impact and suggests users use the Outlook desktop app or try logging out and back in to Outlook on the web.
We apologize for the inconvenience. Microsoft to provide an update April 11, at 5 p.m., and the ITS Service Status & Notification webpage will be updated during regular business hours.