The Professional Presentations course aims to build oral skills to convey information effectively and confidently. Participants will learn how to engage in client-centered communication and deliver compelling presentations (in a group or to a client). Key topics include analyzing audience needs, structuring content for maximum impact, informing and persuading, designing visual aids, interacting with the audience, and mastering presentation delivery techniques. The module will equip participants with the knowledge and skills to convey messages with clarity, confidence, and tact, using relevant verbal and non-verbal strategies to become persuasive, engaging, and inclusive speakers. Learners will engage in discussion, group activities, and presenting.
This non-credit course is a part of the Workplace Communication Certificate series and includes approximately 3 hours of self-paced work and a 3-hour interactive instructor-led online class.
Learning Outcomes / Key Takeaways
Participants will build skills to:
- use small talk to build relationships
- create compelling presentation openings, informative bodies, and memorable conclusions
- employ clear, concise, and inclusive language
- develop verbal and non-verbal delivery techniques
- establish credibility as a speaker
- build confidence in handling questions and managing audience interactions
Examples of Learning Activities
Skill-building will take place via:
- engaging discussions
- group activities
- brainstorming exercises
- hands-on presentation tasks
- self-reflection, peer review and targeted feedback
For successful completion of this class, participants must complete the asynchronous learning activities and participate in the instructor-led class. Upon completion of all 4 Workplace Communication courses, learners will receive a Certificate of Completion.
Duration: 6 hours/module, (3 hours Self-directed + 3 hours instructor-facilitated)
Format: Online Blended (4 courses, 6 hours each, total 24 hours)
Course Fee: $179 + HST per module