The Professional Writing Style course aims to enhance participants’ writing skills, focusing on clarity, conciseness, appropriate tone and style as well as patterns of text organization tailored to various business contexts. Participants will learn to craft emails, reports, proposals, and other professional documents effectively, following the expected format. Key topics also include email etiquette, precise and concise language, persuasive messages, professional tone, delivering negative news tactfully, and advanced editing techniques.
By the end of this module, participants will be able to express themselves with precision in writing, produce polished professional documents, and adapt their writing style to fit various audience needs and business contexts. Skill-building activities will include brainstorming exercises, hands-on writing tasks, peer review, and individualized feedback.
This non-credit course is a part of the Workplace Communication Certificate series and includes approximately 3 hours of self-paced work and a 3-hour interactive instructor-led online class.
Learning Outcomes / Key Takeaways
Participants will build skills to:
- analyze for writing purpose and adapt for reader needs
- produce writing that is clear, concise, correct, and courteous
- create documents using the common professional writing formats
- craft compelling openings and effective concluding comments
- write persuasively and tactfully
- use a professional tone with the principles of inclusivity and readability
- integrate data and statistics effectively
- use diverse editing techniques
Examples of Learning Activities
Skill-building will take place via:
- group activities
- brainstorming exercises
- hands-on writing tasks
- engaging discussions
- peer review and individualized feedback
For successful completion of this class, participants must complete the asynchronous learning activities and participate in the instructor-led class. Upon completion of all 4 Workplace Communication courses, learners will receive a Certificate of Completion.
Duration: 6 hours/module, (3 hours Self-directed + 3 hours instructor-facilitated)
Format: Online Blended (4 courses, 6 hours each, total 24 hours)
Course Fee: $179 + HST per module