A survey measuring the impact of two campus-wide shutdowns in service in June will help Facility Services improve its operations, says executive director Susan Mark.

The survey asked campus clients about planned disruptions of electrical and steam services late in June—whether they received enough notice, were involved in preparations, and were affected afterwards.

“We really appreciate the information provided by those who took time to participate in our survey,” Mark says. “Your responses are vital to help us meet the highest standards of service excellence.”