Feed aggregator

Internet service disruption (July 16, midnight to 6 am)

IT Services - Mon, 07/15/2024 - 13:13

There will be an unplanned interruption to our internet services on July 16 due to emergency maintenance by our service provider. TELUS has made every effort to select a time which is a low usage time. Tomorrow, between 12:00 midnight and 6:00 AM, Internet services may be unavailable for a period of up to 30 minutes.

Please note the following important details:

  • This outage could occur at any time during the window and last for a period of up to 30 minutes.
  • The University will be disconnected from the Internet and all other networks during these interruptions.
  • Users will not be able to reach our website and UWinsite Student and users on campus (such as in Residence) will not be able to access the Internet.
  • Cloud services like the Outlook and Brightspace Learning Management System will continue functioning as usual.

If there are still issues with connectivity after 6:00 AM, please contact the IT Service Desk by calling 519-253-3000 x4440. We apologize for any inconvenience this may cause.