Home
FUTURE STUDENTS ask.UWindsor SUPPORT UWINDSOR

Financial Aid

The various provincial student aid programs, specifically OSAP, are working to ensure that financial aid recipients are not negatively impacted due to events related to COVID-19.   A COVID-19 related event is defined as being ill, self-isolating, quarantined, caring for an immediate family member or suffering from mental health issues related to COVID-19.

 

If a student withdraws from all courses, we ask that the student submit a letter of explanation via email to award1@uwindsor.ca outlining the rationale for the withdrawal.  Please include your full name and student ID number in your email.  The financial aid file will be adjusted according to the current financial aid rules in effect however, if the adjustment results in grants being converted to loans (for OSAP recipients), this may be prevented if the student submits a letter outlining the reason for the withdrawal to the Financial aid office.

 

Students will not be financially penalized if they elect to complete their courses with either a pass, no pass or combination of the gradings however, students who fail to successfully complete at least 60% of their course load (40% for students with a permanent disability) will be placed on a financial aid academic progress warning or restriction.  If a student fails to complete 60% of their course load (40% for students with a permanent disability) due to COVID-19 related reasons, the student must send an email to award1@uwindsor.ca outlining the reason for failing to complete the required course load and the warning or restriction may be waived. 

Student Aid Information Across Canada: 

Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland & Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon Territories

 

Services Available:

You may reach our office at: (519) 253-3000 Ext. 3300

Regular SAFA Service Hours 

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday    9:00AM - 12:00PM; 2:00PM - 4:00PM
 Thursday  9:00AM - 12:00PM; 2:00PM - 4:00PM
 Friday   1:00PM - 4:00PM

 

Please refer to ask.uwindsor.ca as there may be a knowledge base article that may answer your question.

In order to better assist you, please always include your UWindsor Student Number in your communications.

Students should complete their UWinAward Student Application/Profile via UWinsite Student > Student Homepage > Award Profile to be matched with eligible funding opportunities.

Additional Information for Domestic Students who are experiencing financial hardship.

Additional Information for International Students who are experiencing financial hardship.

If you require additional assistance you may contact our office by email at award1@uwindsor.ca.

Questions regarding OSAP Micro-Credential applications and supporting documentation can be directed to OSAPMC@uwindsor.ca.

Documents may be faxed, sent as an attachment via email at award1@uwindsor.ca, or placed in our drop-box located in the lobby of CHT or mailed to:

Student Awards & Financial Aid
University of Windsor
401 Sunset Ave. CHT Room 102
Windsor, ON N9B 3P4

Fax: (519) 973-7087

Please refer to https://ask.uwindsor.ca/ as there may be a knowledge base article that may answer your question.

 

Student Awards & Financial Aid Office

University of Windsor
Chrysler Hall Tower, 1st Floor
401 Sunset Avenue
Windsor, ON, Canada, N9B 3P4

* Due to construction, the entrance to our lobby/waiting area can be accessed from the south entrance of Chrysler Hall Tower

We are available for in-person service during the following hours:

Regular SAFA Service Hours

 Monday  1:00PM - 4:00PM
 Tuesday  1:00PM - 4:00PM
 Wednesday   9:00AM - 4:00PM
 Thursday  9:00AM - 4:00PM
 Friday   1:00PM - 4:00PM

 

To enter our in-person service queue with the Student Awards or the Financial Aid office, please scan this QR Code or click if using a mobile device:

If you feel that you need to talk to someone about your situation, please take the following steps:

1) Try asking your question using https://ask.uwindsor.ca.  We have many knowledge base articles that might be able to assist you with your question.

2) Log on to https://ask.uwindsor.ca to submit a service request and a Student Awards or Financial Aid Representative will respond to your inquiry as soon as possible.

3) Call our office during our phone service hours.  A Student Award or Financial Aid Representative may be able to resolve your issue over the phone.

4) If options 1) through 3) do not resolve your issue,  we will schedule you a virtual Teams meeting/appointment with a Student Awards or Financial Aid Specialist for a time that is mutually convenient.

 

UWinAward Profile/Application Support

Here is the schedule for our virtual drop-in sessions available for students who require assistance with their UWinAward Profile/Application for bursary and scholarship applications.

Important Notes:

  • We will attempt to return messages and service requests within 2 business days where possible.  In September, January & May however, our response time may be closer to 7-10 business days.

  • Please do not leave/send multiple messages/emails as this will delay our response time.